Terms & Conditions
Terms & Conditions
Last Updated: August 22, 2026
1. Introduction and Acceptance
These Terms & Conditions (“Terms”) govern your access to and use of www.kaleidomarketing.ca and any related pages operated by Kaleido Marketing Group (collectively, the “Website”).
In these Terms, “Kaleido Marketing Group,” “Kaleido,” “we,” “us,” and “our” refer to Kaleido Marketing Group. “You” and “your” refer to any person or organization accessing or using the Website.
By accessing or using the Website, you agree to comply with these Terms. If you do not agree with these Terms, you should discontinue use of the Website.
You represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
2. About the Website
The Website provides information about Kaleido Marketing Group, our services, portfolio, experience, content, and ways to contact or engage with us.
The Website is intended primarily for businesses and individuals interested in learning about or obtaining digital marketing, advertising, website, branding, content, social media, email marketing, SEO, consulting, and related services.
You may use the Website for legitimate personal or business purposes, including evaluating whether Kaleido Marketing Group's services may be appropriate for you or your organization.
3. Website Terms vs. Client Service Agreements
These Terms govern your use of the Website.
They do not, by themselves, create a client relationship or require Kaleido Marketing Group to provide services to you.
Any services provided by Kaleido Marketing Group may be governed by a separate proposal, quotation, statement of work, service agreement, retainer agreement, invoice terms, or other written agreement between Kaleido Marketing Group and the applicable client.
If there is a conflict between these Terms and a separate written agreement governing services provided to a client, the separate written agreement will govern with respect to those services.
Submitting a contact form, requesting a consultation, communicating with Kaleido Marketing Group, or receiving information from us does not guarantee that we will accept an engagement or provide any particular service.
4. Permitted Use
You may access and use the Website only for lawful purposes.
You agree not to:
attempt to gain unauthorized access to the Website or its systems;
interfere with or disrupt the operation or security of the Website;
introduce viruses, malicious code, or other harmful technology;
copy, reproduce, scrape, or commercially exploit Website content without authorization, except where permitted by law;
misuse Kaleido Marketing Group's name, branding, content, or intellectual property; or
use the Website in a way that violates applicable law or the rights of another person or organization.
We may restrict access to the Website where reasonably necessary to protect the Website, Kaleido Marketing Group, or others.
5. Information You Submit
You may provide information to us through contact forms, consultation requests, email, telephone, social media, or other communications.
You are responsible for ensuring that information you submit is accurate and that you have the right and authority to provide it.
You should not submit confidential, proprietary, sensitive, or third-party information unless it is reasonably necessary for your inquiry or engagement and you are authorized to provide it.
Submitting information to us does not transfer ownership of your intellectual property to Kaleido Marketing Group.
You grant us permission to use information you submit to the extent reasonably necessary to:
respond to your inquiry;
evaluate a potential engagement;
communicate with you;
provide requested services;
administer our business relationship; and
carry out other purposes described in our Privacy Policy or otherwise authorized by you.
Our handling of Personal Information is governed by our Privacy Policy.
6. Intellectual Property
Unless otherwise stated, the Website and its contents are owned by or licensed to Kaleido Marketing Group and are protected by applicable copyright, trademark and other intellectual property laws.
This includes, without limitation:
text and written content;
graphics and designs;
photographs and images;
videos;
logos and branding;
layouts and page designs;
portfolio materials;
case studies;
marketing materials;
downloadable resources;
software and code; and
the overall selection, organization and presentation of Website content.
You are granted a limited, revocable, non-exclusive and non-transferable right to access and use the Website for lawful informational and business-evaluation purposes.
Except where expressly authorized by Kaleido Marketing Group or permitted by applicable law, you may not reproduce, distribute, publish, modify, sell, license, create derivative works from, commercially exploit or otherwise use our Website content or intellectual property.
Third-party names, logos, trademarks, photographs, materials and other intellectual property displayed on the Website remain the property of their respective owners.
7. Portfolio, Client Work and Third-Party Materials
The Website may display examples of projects, campaigns, websites, creative work, client brands or other work associated with Kaleido Marketing Group.
Third-party trademarks, business names and materials remain the property of their respective owners.
Their appearance on the Website does not imply ownership by Kaleido Marketing Group or endorsement beyond the relationship or context described.
Portfolio examples are provided for illustrative purposes and do not guarantee that another client will achieve the same or similar outcome.
8. Marketing Results, Case Studies and Testimonials
Marketing results vary significantly based on factors outside Kaleido Marketing Group's control, including market conditions, competition, pricing, offer quality, advertising budgets, platform algorithms, sales processes, website performance, audience behaviour, client implementation, economic conditions and changes made by third-party platforms.
Unless expressly guaranteed in a separate written agreement, Kaleido Marketing Group does not guarantee:
a particular number of leads;
sales or revenue;
return on advertising spend or return on investment;
search engine rankings;
social media followers or engagement;
website traffic;
advertising approvals;
advertising costs;
conversion rates; or
any other specific marketing or business outcome.
Any statistics, results, case studies, testimonials or examples appearing on the Website relate to particular circumstances and should not be interpreted as a promise, warranty or guarantee of future performance.
9. Third-Party Platforms and Services
The Website may contain links to websites, services, or platforms operated by third parties.
Kaleido Marketing Group does not control these third parties and is not responsible for their availability, content, policies, security, or actions.
Use of third-party websites and platforms is subject to their own terms and privacy policies.
A link from our Website to another website does not necessarily mean that Kaleido Marketing Group endorses that website or its services.
10. Website Information and Availability
We make reasonable efforts to keep the Website accurate and available.
However, we do not guarantee that all information will always be complete, current, error-free, or available without interruption.
We may update, modify, remove, or temporarily make Website content unavailable at any time.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Kaleido Marketing Group will not be liable for loss, damage, cost, or claim arising from or relating solely to your access to, use of, inability to use, or reliance on the Website or its content.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
This section applies to use of the Website only. Services provided by Kaleido Marketing Group to clients are governed by any applicable written client agreement.
12. Privacy
Your privacy is important to us.
Our collection, use, disclosure, retention and protection of Personal Information are described in our Privacy Policy, available at:
https://www.kaleidomarketing.ca/privacy-policy
The Privacy Policy forms part of the policies governing your interaction with the Website.
13. Electronic Communications
When you contact Kaleido Marketing Group electronically, submit a form or otherwise communicate with us electronically, you consent to receiving communications from us electronically in connection with your inquiry, relationship or requested services.
Commercial electronic messages will be sent in accordance with applicable Canadian law, including Canada's Anti-Spam Legislation where applicable.
Where required, marketing communications will include a method for unsubscribing.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Website, business practices, services, legal requirements or other circumstances.
The revised Terms will be posted on this page with an updated “Last Updated” date.
Changes take effect when posted unless otherwise stated.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Subject to any mandatory rights provided by applicable law, disputes arising from these Terms or use of the Website will be subject to the jurisdiction of the courts of Ontario, Canada.
16. Contact Us
If you have questions about these Terms, please contact:
Kaleido Marketing Group
Email: kaleidomarketinggroup@gmail.com
Website: www.kaleidomarketing.ca